COVID-19 (Coronavirus)

In light of the ever evolving impact of COVID-19, we want to reassure you that we are very much open and here to support you. 

We have implemented a robust continuity plan which enables us to operate 'business as usual' and continue to work effectively in the challenging period ahead.

Contact numbers remain unchanged. We will endeavor to make sure your usual level of service is maintained, but please bear with us if you experience a delay.


Although we are always very pleased to receive your payment, some clients continue to pay us by cheques.

Both your and our employees well-being is very important to us. We would kindly ask, for the duration of the COVID-19 situation that you pay for your insurance by the following means rather than sending us cheques:

  • Instalment Facility - normally we will be able to provide you with a policy that offers interest free instalments
  • BACs - most banks will have a simple guide to making BACS payments or you can call your Sutton Winson to discuss further.
  • Debit/Credit Card

We are very concerned that both the act of posting the cheque and having to bank it creates unnecessary risks that can be avoided

See pages below for latest advice and guidance.

We will update and add to this section as the situation continues.

IMPORTANT: Please note that the following advice is a general overview, based upon what we know so far. As our clients have a variety of different insurances, which are placed with a number of different insurers, we are unable to comment on the exact stance of each about COVID-19, as this varies.

Full cover details are contained in your policy documents, but we are here to help you should you have any questions.

Useful links

  • For the latest public information from the UK Government click here

  • For health advice and guidance from the NHS click here

  • For up-to-date travel advice from the Foreign & Commonwealth Office (FCO) click here

  • For the most recent information from the World Health Organisation (WHO) click here

  • For further information about UK Government support for businesses, click here

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