When things go wrong, rely on our in-house expertise
Our dedicated teams of claims experts are here to help you get the best possible outcome from your insurance claim.
You won't get lost in a call centre here. One person will take responsibility for your claim, make sure you get the right advice, take care of the paperwork and aim for a speedy settlement every time.
Whilst our teams can take care of a variety of claims on your behalf, for certain policies such as car/motor and private healthcare, we ask you to contact your insurer directly. However, rest assured, we'll always be available to give you further support and guidance in the unlikely event that you encounter difficulties with the process.
Start the process online:
Log a Business Claim
We're here to help if you need to make a claim.
Select type of claim:
If you would rather discuss your claim, please call our team on 0208 891 4021
Log a Personal Claim
We're here to help if you need to make a claim.
Select type of claim:
Private Client Claims
We're here to help. If your insurance is handled by our Private Clients team and you need to make a claim, please get in touch:
General claims enquiries: 020 8891 8522
Out of hours: 07771 538 813
Email: privateclients@swib.co.uk
Having one person to talk to throughout the process was very good and he was excellent. I didn't feel like I was re-telling the same story and getting a computerised response. The customer service was excellent. I think what I received back was fair and I can't ask for more than that!