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Polly Kancheva

Polly Kancheva

Claims Handler | Personal Claims

work 020 8891 9810

A bit about me and my role

My role predominantly focuses on assisting private individuals with insurance claims relating to Home, Belongings & Valuables, Personal Travel & Accident and Motor. Typically, my day consists of organising restoration and recovery where required, managing various suppliers and contractors, reimbursing the insured for losses incurred and liaising with internal and external stakeholders to ensure clients have the best cover possible.

With the bespoke and tailored insurance solutions that SW provide to selected private individuals, we’re able to focus more on the person rather than the insurer. Additionally, with delegated authority for various insurers, we can make decisions in house without having to jump through hoops, ensuring that clients are receiving an efficient and effective service.

We have some excellent team events here at SW. My favourites have always been the winter and summer parties – I appreciate that they’re clearly for the benefit of the team!

When I’m not at the office…

I enjoy exploring the river Thames path and love learning about different cuisines, cultures  and art. As a hobby, I also make jewellery and accessories.

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