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Emma Cade

Emma Cade

Technical Claims & Risk Management Specialist | Private Clients

work 0208 891 8522

A bit about me and my role

Though there’s no typical day in the Claims team, my role mainly consists of visiting clients to discuss and progress claims, speaking with insurers, loss adjusters and suppliers about their services, and ensuring clients get the best service and a speedy, fair settlement. I also act as the single point of contact for our Private Clients to contact throughout any claims they need to make; answering all queries, providing assistance and liaising with insurers/third party experts that might be involved.

We’re wholly dedicated to our clients here at SW, ensuring that we support their claim from start to finish. Not every broker offers this type of dedicated service, but we know how important it is to be able to support clients when they arguably need us most.

One of my favourite things about working at SW is the fantastic team of people - our successes are celebrated and we all really look out for each other. Everybody works very hard but we make a real effort to have fun whilst doing so.

When I'm not at the office...

You can usually find me looking after my dog (aka my other full-time job)! I’m also big on travelling with my recent highlights being Japan and driving the NC500 in Scotland.

I’ve also started taking baking requests from my family, which in turn has led to me picking up running and Reformer Pilates!

Professional qualifications

  • BDMA Ins Tech
  • Cert CII
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