Commercial Insurance Client Handler

  • Date Posted: 09/10/2018
  • Employment Type: Full Time, Permanent
  • Salary: Negotiable
  • Working Pattern: Monday to Friday 8.45am to 5pm
  • Location: Twickenham
  • Benefits: Including: Funded Cert CII, PR Bonus, annual salary reviews
  • Division: Commercial Account Managed
  • Contact:

Experienced, confident and enthusiastic Commercial Client Handler sought by forward-thinking, award-winning Independent Broker for a rewarding, challenging and exciting role in Twickenham.

Strong technical knowledge of Commercial products, fantastic communicator, bags of initiative and a GSOH a must!

We love working with great people and even more, we love to support, nurture and develop great people.  That’s why we look for something extra when we recruit.

We welcome all the usual things, like professionalism, accuracy, technical ability, but what we really look out for is personality, team fit and someone who could make a really positive difference to the team and to the wider company. 

So, if you thrive on making a difference, enjoy being challenged and would relish a role that gives you balance and reward in equal measures, you could be our next Commercial Client Handler. 

The Role

Playing an integral part in the Commercial Account Managed Team in Twickenham, you will have a solid knowledge of Commercial products, in particular; Business Interruption, Material Damage and Liability, and be able to effectively take ownership of our large client base with positivity, passion and professionalism.

Your role will be to provide a positive client experience through careful and tailored communication as well as managing renewals with accuracy and confidence.  The Commercial Team looks after a large number of existing clients with premium levels up to £350,000, so you’ll need to be confident dealing with renewals, negotiating, placing policies, generating new business and handling mid-term adjustments. 

On a day to day basis, you will have responsibility for administering policies, liaising with Insurers and clients to find the best solutions, provide support to the wider team, including Client Executives and Managers and acting as a reliable and informed point of contact for clients.

In return you will be offered a generous remuneration package, which will be determined by your skills and ability, with some seriously good benefits including: fully funded Cert CII studies up to ACII level, annual salary reviews and an annual performance related bonus. 

We also want our people to be at the top of their game, so we encourage regular training and development through online learning, peer mentoring, lunch & learn sessions and external training.

A full list of our benefits is available on request.

Skills and experience

Experience-wise, you will have a good technical understanding of Commercial products but most importantly, we are looking for confidence, communication and charisma.  You’ll be comfortable working alongside your team or under your own steam and won’t be afraid to ask questions.  You will be able to effectively communicate verbally and in writing with a wide range of people from internal colleagues to clients as well as think on your feet to resolve issues and make decisions.  A willing approach to learning, taking on board new concepts quickly and executing them with accuracy and diligence is essential. 

You’ll be educated to a minimum A Level standard, with GCSE passes in English Language and Maths and have a Cert CII under your belt, or at least be enthusiastic with working towards achieving accreditation within 12 months. 

Why Chose Sutton Winson?

We are a people-centric company.  To prove this, we are Investors in People Gold Award holders, have recently achieved Chartered status, were voted one of the Top 5 Independent Insurance Brokers to Work for in 2016 AND recently won a Training award at the Insurance Age Broker Awards 2018!

Our delivery of high quality, bespoke services is backed by our core values: Passionate, Expert, Straightforward and Ethical and we look for people who can demonstrate these consistently.  We work hard to recruit the right people who can make a real difference and just as hard to help them to develop their skills and knowledge.

Work. Life. Balance.

Our office in Twickenham is open plan and based in the city centre, close to the mainline station and bus routes.  Our staff enjoy unlimited free coffee, tea and filtered water and fresh fruit is always available to offer a healthy alternative to satisfy hunger pangs.

We also offer a daily dress down policy as, to us, it’s not what you wear but how you feel when you work. 

Whilst we demand excellence, we also have fun, celebrating our successes throughout the year and encouraging collaborative working through team building events, parties, team lunches and Corporate Social Responsibility activities. 

A role with Sutton Winson will offer you the chance to learn and develop, progress and succeed and to work with a great bunch of people in a relaxed, family-friendly and supportive environment.

If you think Sutton Winson could be your next career move, Apply today and let us know what you could bring.

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