Can I do any emergency repairs?
It is your responsibility to try and reduce your loss as far as possible. Therefore if temporary repairs can be done to prevent further damage then you should have these carried out. Keep hold of all the bills as, provided your claim is covered, we will reimburse you these costs. If you call our 24 hour emergency service (0800 917 9205), they may be able to assist you with providing traders. In some instances, for example boarding windows, we can appoint specialists for you and will pay them directly if your policy covers you.