Need to report a claim?
We like to keep things simple. Please find out more on our FAQs page or report a claim to us.
As independent experts with over 60 years' experience, there isn’t much we haven’t seen. If the worst does happen, our in-house Claims team is there to give help when it’s needed most. We will:
Depending on the type of policy you have, insurers may be able to provide you with a more prompt and efficient service if you report your claim direct to them.
Rest assured that we will always be available to give you further support and guidance in the unlikely event that you encounter difficulties with the process.
We like to keep things simple. Please find out more on our FAQs page or report a claim to us.
*Based on 2019 satisfaction survey.
Thank you for your highly professional yet friendly work that helped me cope with a situation so potentially stressful. If I ever think of changing my insurer I will remember this incident and forget it. I am sure I couldn't have found anyone who would have helped me handle the upset so well.