We’re delighted to announce that the well-known financial products benchmarking service ‘Defaqto’ have awarded our Home and Car Insurance facility a Five Star Rating – the highest possible score.
Our new rating, topped with the fact that 99% of our clients said that our service was very satisfactory in 20211, has kicked off our year with a bang!
Here’s three reasons why we’re proud of the expert service and the top rated products we offer our clients…
Service that goes the extra mile
Should you find yourself making a claim, our in-house claims team will offer you support and assistance from start to finish. You’ll be appointed a dedicated representative to help you every step of the way from logging your claim, keeping you in the loop and arranging settlement as quickly and efficiently as possible.
Cover that’s inclusive and here to protect you at every step
When it comes to things like Home Insurance, there’s a lot of overlooked features that some insurance providers might not include as standard. We think that this is unfair and has the potential to trip clients up at a time when they need help the most.
Here’s just a few things that we include as standard that others may consider to be ‘additional cover’:
- Home Emergency Assistance
- Trace and Access
- Escape of Water
With us, no stone is left unturned and no feature overlooked. We’ll work with you to create your ideal policy, offering you complete peace of mind.
What we quote is what you pay
Unlike many other providers, we don’t add any additional fees onto your quote and don’t charge our clients:
- a Direct Debit interest rate
- a Direct Debit set up amount
- an adjustment fee
- a cancellation fee
- a duplicate document fee
- a renewal fee
To get your quote today, or for further information on our top-rated insurance products, get in touch with us on 0800 980 2701.
[i] Based on 87 responses to Client Satisfaction Surveys (Jan – Dec 2021)